While many companies and organizations rush to redesign their website to improve it’s performance, they overlook a simple change in approach that might make the biggest impact.

A shift is taking place on the web for small business.  Websites and web content are moving to reality, far away from marketing hype.  If a company can change their approach and find ways to bring valuable content to users, then they can improve traffic and ultimately leads.

A Clear View, Show What You Can Do
A buzz word in the web design world is transparency.  To me, this simply applies to the ability to show potential customers and current clients just what you can do for them.  Instead of pitching them that you are “the best, the leader, number one” why not drill into exactly how you can help them?

Example 1: A CPA Firm could use their content to outline their menu of accounting services … and their content might read the very same as 10,000 other CPA websites in their industry.  If they shift their approach, they could provide a summary of how they helped a small business find financial efficiency, position it for growth and help it succeed.

They could show their target market exactly what they ARE doing and make it easy for that user to understand the type of benefits they bring with their service.  Their services mix to create success for a client, instead of a users trying to guess what they need off the standard services list.

Example 2: A Restaurant can show their menu items and a burger is a burger is a burger in print version.  But if you take a short video clip of making your gourmet or special burger, post a series of photos and customer comments on it … you have something to bring hungry stomachs in.

In taking the approach to show the reality of your ingredients, the process and the visual WOW factor, you have created a distinct difference from your competitors websites.

Those are just two quick examples of how taking a better approach to web content and involving ideas, media and real web content can have an impact.  EVERY business out there can find these valuable ways to better illustrate how they can benefit, help and serve their clients and customers.

Build you website visitor a clearer picture on your offering, expertise and process and you will become a clear choice as the one to buy from.

The Big Omaha conference on May 7th and 8th in Nebraska was a great 2 day collection of events and speakers in web, business and creative.  While many conferences in the web design world deal with “how-to” and strategy, I found Big Omaha to push theories and lines of thinking.

The line-up of speakers featured some great Internet minds.  Kicking off Friday morning was Jason Fried of 37signals.

Jason stressed getting away from failure (it’s not cool), the value in eliminating interruption, focusing on the  day at hand and not a 2 year or 5 year plan, putting the most effort into the things that don’t change in your business (service, process), and the value of your by-product.  I had a ton of interest in finding the by-product of your business, not just the specific service you offer, but the knowledge in the process of it.  This can translate into books, speaking events and more.

Another speaker I really enjoyed was Jeffrey Kalmikoff of Threadless Tees.  His time on stage focuses on transparency and accessibility.  He outlined how these things contribute to success of his company.  Jeffrey hit upon the message of spending time with your community of customers/users and listening to them, reacting to them and acting on the right moves.

Gary Vaynerchuk closed out the presentations with his “loud” presentation (loud in a good way).  His passion for getting people to hustle, work hard, build a brand and deliver your expertise in any way possible is a great message.  Gary definitely let his feelings be known on how the Internet will squash everything … newspapers, TV and possibly high education. Gary also did some great Q & A with the crowd as well.

Other attendees recapped the conference as well, so check out Shane Adam’s blog, Read Write Web and Silicon Florist.  Check out Managing The Edge, it has a decent video segment of interviews from the conference as well.

It was a well put together conference, crazy successful for a first time conference.  I was encouraged by the fact I hold some of the same value in transparency and making things happen.  I also picked up some great ideas on other theories and ideas to strengthen the Five brand and business of web design.

In such an evolving industry it’s great to listen to great Internet minds and also interact with others fighting the good fight daily.  Overall, I give Big Omaha an A- and look forward to next year.

The Big Omaha Conference roared to a start Thursday night in downtown Omaha, Nebraska.  I tip my hat to the minds that pulled together a great new web, creative and entrepreneur conference in the Midwest and sold out it’s 300 attendee spots. Those great and creative minds are Jeff Slobotski and Dusty Davidson.

You are missing out if you’re not in Omaha. I made the voyage down from Minneapolis to check it all out. I’m a big fan of people taking ideas and working them to reality like Jeff and Dusty did.  That’s real inspiration to me.

Local web talent What Cheer and marketing mix Secret Penguin hosted an open house that got the evening started.  Things shifted around the corner at 7:30pm to Slowdown, where Gary Vaynerchuk got things up another level by doing his Wine Library TV episode LIVE to a packed house.  Gary will be presenting Friday at Big Omaha as well.

Here are a few photos and video to give you a taste of the night.

Gary Vaynerchuk doing his Wine Library show LIVE at Big Omaha

Big Omaha Conference Kick-off With Gary Vaynerchuk from Five Technology on Vimeo.

Big Omaha co-creator Jeff Slobotski at the kick-off event with me

Badges?  You better believe Big Omaha has some stinkin’ badges!

It was a great night to catch up with some great web design and marketing minds I have connected with in person and online. Drinks and dialogue with Eric Downs, Steve Gordon Jr., Jeff Slobotski,  Robert Murphy, Michael Kelley, Brad Wisler, Chris Burns, Nathan T. Wright and a slew of others.

Things get even better tomorrow with a line-up of great speakers.  I’m pretty excited to hear from Matt Mullenweg of WordPress fame.

If you’re not here in Omaha, you can tune it to the chatter  http://twitter.bigomaha.com.  Holler at me tomorrow if you are here and I’ll be recapping Friday and the whole weekend next week.

You can’t interact with any form of media these days and not hear about Twitter.  TV, radio, print, web, mobile and face-to-face networking are all jumping in. Big traditional media, big business, big stars, big sports … all on Twitter.

But you, you’re not big.   You’re a small business and while you’re interested in tools and strategies to grow your business, you don’t know how to evaluate the Twitter buzz.  It looks like a time waster, meaningless chatter and something that falls to #524 of what you have to accomplish in your day.

You might want to reconsider. I could list out my 100 reasons a small business should get involved with Twitter, but I think having 100 different voices (comments) would be better.

So I’m putting it out to the Twitter community in the attempt to gather a total of 100 reasons or more to be on Twitter as a small business. Give me yours, leave your Twitter ID too (I’ll link it for you), and lets help those on the fence decide and all of us learn a new thing or two on the benefits of Twitter.

Two things happened last week that had me thinking about Internet marketing and the opportunity for success a business has with it. It also made me think about why companies seem to be held back from exploiting the benefits of marketing online.

Number One: Who’s The Crazy One?
The first was reading a great Internet marketing article from Andrew Eklund on MinnesotaBusiness.com.  The article easily outlined why Internet marketing is a dream (and reality) for any marketing team/person.  Eklund had some great points that anyone could understand and my biggest takeaways were:

1.  Reworking old and tired traditional marketing is not the answer.

2.  Ignoring the medium (Internet) where prospects are, customers are and that allows for complete tracking of your marketing to sale process is plain crazy.

3.  Internet marketing is not risky, not marketing online is risky.

Give the article a read and you’ll hopefully find a spark to push yourself into investing more time and strategy into leveraging the great benefits of Internet marketing. You’re crazy not too.

Number Two: Ignorance Is Bliss? No.
The second thing that happened was a scenario that unfolded in my email inbox.  I received an email from a business development person I know that contained their newsletter in a PDF attachment.  I froze.  They had a great email subject headline on a topic that I wanted information on but … they would never know that.

I couldn’t believe that the company would ignore the fantastic benefits of email marketing after all that hard work.  They put together a well designed PDF, it had compelling and educating content … yet it was only doing half of its job.  It wasn’t going to clue the business in on its relevance, performance and its outcome.

If they had sent this information via an email marketing program they would have gained these valuable marketing benefits:

1.  Who opened their email newsletter

1b.  Better yet, they would have reduced effort (clicks & time) to get to the goods

2.  What links users clicked on to get more info or take action

3.  The ability to fully track users from email to website to conversion

4.  They can still include the PDF version AND see who downloaded that

This marketing campaign could have been so much more.  Don’t just go half way, take advantage of the simple opportunity to get everything you want from your marketing efforts.

So to get to my title question, what is holding your company back from Internet marketing?  As Ecklund’s article pointed out, it offers accountability, sustained progress, sales, leads, return-on-investment, and deep business intelligence.  Let’s add to that affordability too.  Email marketing is an extremely low cost.  Consider though, at any price, the ability to track and measure makes any number realistic when you know what it produced.

So get rid of your fear (or ignorance), make the move, take the right steps, ask questions, get answers and find the ways Internet marketing can improve your business.  There are many.