The Five Technology business model is grounded on managed services. It is important that we exceed your expectations on the initial project, but the service and support we provide moving forward is considered our Holy Grail. There are no yearly contract commitments, opt out fees, or other tactics to force you to work with us moving forward. If we do not do a good job meeting your expectations, we'll help you make the transition to a better fit. This philosophy puts the pressure squarely on our shoulders to produce results.
The managed services philosophy for Five Technology means:
Relationships. We seek long lasting relationships, or clients for life. A professional relationship means we interact with you and your team, learn about your business, and dedicate ourselves to achieving your online business objectives. In return, you pay a fair price for this commitment so that we can afford to staff the professionals needed to hold up our end. It is our ultimate objective to earn your trust enough to become your trusted adviser in technology decisions.
Extension of Your Team. Successful business relationships have both teams working together towards a common goal. It is important that both sides are equally committed, regardless of who is ultimately doing the work. We have always prided ourselves on finding ways to get our clients involved in the process. This was never more apparent than when we built and provided our clients with a CMS when all the other web shops were making a majority of their revenue on web site updates. Sure, we could probably make money by doing the simple stuff, but we would rather be an extension of your team and fill in the cracks where expertise and assistance is needed most.
A Person to Talk To. A common question for new clients evaluating a scope of work provided them is, "Why is your monthly so much higher than
You Need Allies. As far back as we can remember, there has never been a down-time in the website design and Internet marketing world. There is always something new and exciting, so the opportunity to gain a leg up on your competition never ceases. This can be a double edged sword if you choose to do nothing, so our goal is to stay on top of it for you. We live in the online world and are excited to pass this knowledge onto you as it relates to your business.
My goal is to double revenue from the site in the next 2 years. Now that Five Technology has built me this powerful portal management web application, I am able to streamline the process of publishing content.Paul Taylor III, SurvivingMold.com
The staff at Five Technology has been wonderful to work with. They are receptive to the needs of the school district and willing to work within our budget. They have gone above and beyond to make sure we are satisfied with the product they are delivering.Traci Lawman, Delano Public Schools
Wow, the transition to the new system was seamless. Kudos to everyone that worked this out. Thank you very much!Vicki Adney, Reck Agri
We have had many comments from our community on the ease of use of navigation and they really have enjoyed the new look and layout. Our staff certainly has benefited as we have used the website more and more as a communication device to our school patrons. I look forward to taking full advantage of the student section for our classes, hopefully next year.Paul Ludwig, Delano Public Schools