Support can be like insurance in that you never feel like you need it or are getting your money's worth until you really need it. Fortunately its not life or death in our industry, but ongoing support is essential to protect the investment you have made. In an online world that changes from week to week, the days of "build it and leave it alone" are long gone.
Have you ever wondered how companies like Go Daddy, 100 and 1, Yahoo, etc. are able to provide web sites for $10 p/mo? They offer a canned solution that is repeatable from customer to customer with an online help manual that replaces a human being when you have questions. This works for the most savvy of the bunch, but the reality is most companies do not have the luxury and/or budget for an in-house team to take advantage of such situations. Chances are you fall into this category and are thus looking to partner with a company that has your back.
The cost to work with Five Technology can be more than that of many companies, but that higher cost is directly attributed to the fanatical support we provide our clients. We staff a support team that you can talk to whether there are problems or you just want to talk about the latest technology. We've grown our business on long lasting relationships, so ongoing support isn't optional when you are a client of Five.
My goal is to double revenue from the site in the next 2 years. Now that Five Technology has built me this powerful portal management web application, I am able to streamline the process of publishing content.Paul Taylor III, SurvivingMold.com
The staff at Five Technology has been wonderful to work with. They are receptive to the needs of the school district and willing to work within our budget. They have gone above and beyond to make sure we are satisfied with the product they are delivering.Traci Lawman, Delano Public Schools
Wow, the transition to the new system was seamless. Kudos to everyone that worked this out. Thank you very much!Vicki Adney, Reck Agri
We have had many comments from our community on the ease of use of navigation and they really have enjoyed the new look and layout. Our staff certainly has benefited as we have used the website more and more as a communication device to our school patrons. I look forward to taking full advantage of the student section for our classes, hopefully next year.Paul Ludwig, Delano Public Schools