The Five Technology business model is grounded on managed services. It is important that we exceed your expectations on the initial project, but the service and support we provide upon Go Live is considered our North Star. There are no yearly contract commitments, opt out fees, or other tactics to force you to work with us. If we continually meet your expectations, we'll expect that you keep paying us.
The managed services philosophy for Five Technology means:
Relationships. Our goal is clients for life. A professional relationship means we interact with you and your team, learn about your business, and dedicate ourselves to achieving your online objectives. In return, you pay a fair price for this commitment. We aspire to earn your trust and become your adviser in technology decisions.
Extension of Your Team. Successful business relationships have both sides working together for a common goal. It is important that both teams are equally committed, regardless of who is doing the work. We pride ourselves on finding ways to get our clients involved in the process. Sure, we could probably make money by doing everything, but we would rather be an extension of your team and fill in the gaps where expertise is needed.
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You Need Experts. There is always something new and exciting in the world of technology, so the opportunity to gain a leg up on your competition never ends. This can be a disaster if you choose to do nothing, so we commit to staying on top of it for you. We live in the technology world and are excited to pass this knowledge onto you.